Verifying Your pavalion88 Account Identity
Account verification is how we make sure your balance and your payout channel belong to the same person. Without it, withdrawal requests stay on hold — completing it removes that friction permanently. We ask for a copy of your Malaysian identity card (MyKad) and, where the payment method requires it, a screenshot showing your registered e-wallet or bank account name. Documents are
reviewed by our account team, and once approved, your account carries a verified badge that speeds up every future withdrawal request. This step protects you as much as it protects the account.
- Step 1 — Open Account Settings — Navigate to your profile, select Identity Verification, and read the document requirements listed on that screen.
- Step 2 — Upload your MyKad — Take a clear photo of the front and back of your Malaysian identity card and upload both files directly in the verification panel.
- Step 3 — Confirm your payment channel name — If prompted, attach a screenshot from your Touch 'n Go eWallet, Boost or bank app showing your registered account name matches your ID.
- Step 4 — Await account team review — Our account team reviews your submission and marks your profile verified; you will see the status change inside your dashboard.